An AI back office for local business
The follow up you keep meaning to do, done for you.
Mainstreet.AI is a ready to use back office for local business: assistants that reply to leads, chase estimates, answer customers, and keep marketing moving. You bring the scrappy note; they hand back finished, on brand work in minutes. No coding. Nothing goes to a customer without you seeing it first.
- No coding required
- You review before sending
- Works with your Claude account
Show it your week. Watch what it catches.
1You show it what's on your plate
The weekend pile: two voicemail transcripts, a website form, and six emails.
2It catches what's slipping
- A real lead is buried in there. Dana, referred by a neighbor, wants a price this week. She's already waited 14 hours.
- A job wrapped Friday with a happy customer. Nobody has asked for the review.
- The rest is vendors and spam. Nothing else needs you today.
3It writes the fix
New Lead ResponseHi Dana, thanks for reaching out, and glad the recommendation made its way to you. Happy to come take a look. I have a couple of openings this week and can give you a firm price on the spot. Does Wednesday morning or Thursday afternoon work better? Thanks, Sam
4You review and send
The one lead that mattered gets answered first thing, and the review request doesn't get forgotten.
Nothing slips because nothing gets skimmed. These assistants live in your Claude account, organized into workflows like Never Miss a Lead. Fill in your business once and every one of them writes like you.
Illustrative examples, not real customers. It works from what you show it, and nothing sends without your review.
What it does
Real work, done in minutes
Not a chatbot to talk to. A set of business assistants that produce finished, ready to review work. Pick the thing that slips at your shop and see the assistant that handles it.
Sound familiar?
What fell through the cracks this week?
It's rarely the work you're bad at. It's the follow up, marketing, and admin that never quite gets done when you're busy running the business. Click the one that stings, that's where to start.
How it works
Four steps. No jargon.
You don’t need to understand AI. You need the work done.
- Step 1
Get Claude
Sign in to your own Claude account. A paid plan gives you the best experience. That's the only tool you need.
- Step 2
Add Mainstreet.AI
Add the skills to Claude by following a short, plain English setup guide. No coding, no configuration files.
- Step 3
Complete your Business Profile
Answer simple questions about your business once. Every skill reuses it so the work sounds like you.
- Step 4
Choose a task, get usable work
Pick the thing that's been slipping, a lead reply, an estimate follow up, and get a finished draft to review.
Workflows
Organized around outcomes, not a tool list
Each workflow bundles the assistants that solve one problem, used in sequence, powered by your Business Profile.
Never Miss a Lead
What fell through the cracks
A quote request sat for two days. Three estimates never got a follow up. The job went to whoever answered first.
Every inquiry gets a fast, professional reply, and no estimate dies in silence.
- 1New Lead Response Assistant, Turns a scrappy note or missed call detail into a ready to send reply in your voice, fast.
- 2Estimate Follow Up Assistant, Builds a timed follow up sequence so sent estimates get chased, not forgotten.
- 3Lost Lead Reengagement Assistant, Revives old quotes and cold leads with a low pressure message worth sending.
Runs as a sweep: show it your pile and it flags what needs you first.
Every message is a draft. You read it, edit it, and send it yourself. Nothing goes to a customer automatically.
Take Better Care of Customers
What fell through the cracks
The inbox is full of repeat questions. An unhappy customer needs a careful reply. A five star job came and went without anyone asking for a review.
Answer questions, defuse complaints, and turn happy jobs into reviews, without losing your day.
- 1Customer Email Responder, Drafts on brand replies to everyday customer email in seconds, with options to choose from.
- 2Complaint & Review Response Assistant, Handles negative feedback with a measured, reputation protecting response you approve.
- 3Customer Review Request Generator, Asks happy customers for a Google review at the right moment, the right way.
Runs as a sweep: show it your pile and it flags what needs you first.
Drafts only. You decide what gets sent. Legal or threatening situations are flagged for a professional, not answered.
Keep Marketing Moving
What fell through the cracks
Nothing has been posted this month. The seasonal promo never went out. You know you 'should be marketing' and never get to it.
The posts, promotions, and updates you keep meaning to do, actually done.
- 1Local Social Content Planner, Turns your slow season, offers, and services into a ready to post content calendar.
- 2Google Business Post Writer, Keeps your Google Business Profile fresh with quick local posts that help you get found.
Runs as a sweep: show it your pile and it flags what needs you first.
You review and post everything yourself. Nothing publishes without you.
Understand the Money
What fell through the cracks
Invoices are overdue and nobody's chasing them. You feel your cash position instead of seeing it. Pricing is a guess.
See your unpaid invoices, cash flow, and margins clearly, and chase what you're owed.
- 1Invoice Follow Up Assistant, Drafts firm, friendly payment reminders so overdue invoices get chased on schedule.
- 2Pricing & Margin Calculator, Organizes your costs and prices into a clear margin view with options to consider.
- 3Cash Flow Review Assistant, Turns your inflows and outflows into a plain summary you can actually read.
Runs as a sweep: show it your pile and it flags what needs you first.
This is administration and analysis support, not financial advice. Tax, accounting, and investment questions are pointed to a qualified professional.
Nothing gets missed
It catches what is slipping, then drafts the fix.
Show it your inbox, your estimate list, or your invoice list. It flags what needs you now, tells you why, and drafts the reply, follow up, or reminder.
You show it a pile
Your inbox, your estimates, your invoices. Paste it in as is, whenever you want a sweep.
It flags what needs you now
Every flag names its rule and how overdue it is. It marks what can safely wait, and skips nothing.
You get a draft for each
Ready to review and send. It ranks what is urgent so you start with the one that matters.
It uses your own thresholds, for example flag a lead after 4 hours, an estimate after 7 days, an invoice once it is past terms, and you can change any of them in plain language. You review every draft. Nothing is ever sent to a customer automatically.
Quick Start
One useful output in about ten minutes.
You don't have to fill out your whole business to get value. Answer five quick questions, run one assistant on a real task, and walk away with something you can actually send. Build out the full Business Profile later, when you're ready.
- 1Five short questions, no full setup required.
- 2Pick your most painful task (default: estimate follow up).
- 3Run the assistant and review the draft.
- 4Send or save it. That's your first win.
The full library
An assistant for each thing that slips
16 business assistants across 8 categories. Each one solves a single, recognizable business problem.
Business Setup
1Set up your reusable business context once.
Leads
1Respond fast, so no lead goes cold.
Sales
4Follow up on estimates and win back old opportunities.
Customer Service
2Answer questions and complaints without losing your day.
Marketing
3The posts and review requests you keep meaning to do.
Money Administration
3See your invoices, cash flow, and margins clearly.
Operations
1Get what's in your head onto paper.
Owner Planning
1Prioritize the week and spot the risks.
New Lead Response Assistant
Leads go cold because follow up is slow and inconsistent, and the job goes to whoever answered first.
You get
A ready to send, on brand reply to any new lead, plus the recommended next step.
Example: An HVAC company replying to an after hours web form
See how it worksEstimate Follow Up Assistant
Estimates get sent and never followed up, the single biggest recoverable revenue leak.
You get
A short, tactful follow up sequence that keeps an estimate alive without nagging.
Example: A landscaper following up on a patio estimate sent last week
See how it worksCustomer Review Request Generator
Happy customers would leave a review if asked, but nobody asks, so reviews are left on the table.
You get
A friendly review request message customers actually respond to, with your review link built in.
Example: A car wash asking for a Google review after a full detail
See how it worksIn the real world
What a busy week actually looks like
Recognizable moments from local businesses, and the skill that handles each one.
Reply to a service inquiry
A form comes in about an engine that won't start. Draft an on brand reply with next steps in under a minute.
Plan a spring cleanup promo
A two week content calendar with captions to fill the schedule.
Respond to a critical review
A measured public reply that protects your reputation without admitting fault.
Enter your business once
Every assistant reuses it.
The Business Context Builder captures your services, your customers, and how you write, one time. After that, every assistant draws on it, so the work sounds like you instead of like a generic template.
- Answer simple questions with examples. Say “unknown” anytime.
- It never invents facts about your business.
- Edit your profile whenever things change.
Mainstreet Business Profile
Pricing
Simple and one time
Buy it once, own it. Start with the core toolkit, or get the full library.
Starter
The core toolkit to get follow up and admin handled.
Owners who want to start with the highest value skills.
- Business Context Builder
- 8 to 10 core skills across leads, sales, and customer service
- Setup guide and quick start
- Example workflows
- Lifetime access to your purchased version
Complete
The full V1 library across every category.
Owners who want the whole toolkit and industry examples.
- Everything in Starter
- The full V1 skill library, all categories
- Industry specific examples
- Advanced workflow guides
- A defined update window
Built on trust
No fake proof. No auto send. No hype.
This audience has been burned by AI hype before. So we designed for trust first: you stay in control, and every claim on this site is one we can stand behind.
You review before anything is sent
Every customer facing skill produces a draft. Nothing is transmitted to a customer automatically. You always see it first.
No invented facts
If a price, name, or detail is unknown, a skill asks or labels it as an assumption. It never fabricates numbers or commitments.
Your data stays in your account
Your business information lives in your own Claude account. We don’t run a database of your customer data.
Honest about limits
Money skills are analysis support, not advice. Legal, tax, and accounting questions are sent to a professional.
I didn’t build Mainstreet.AI because AI is impressive. I built it because I kept watching good businesses lose work they had already earned. The lead nobody answered. The estimate nobody chased. The review that sat for a month. You don’t need another thing to learn. You need the follow up done.
That’s the whole product. And if it can’t genuinely help your business, I’d rather tell you that than sell it to you.
Questions
The things owners actually ask
Straight answers, no hype. If yours isn’t here, the full list has more.
No. Mainstreet.AI is built for owners who feel behind on AI. You answer plain questions about your business and pick a task. There are no prompts to learn and no jargon to decode.
Ready to get the work you keep putting off done?
Set up your business once, then pick a task and get finished work back in minutes.